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NowBench

BenchBundles

Fixed scope. Fixed outcome. Senior delivery.

BenchBundles package our most requested engagements into defined scope, defined outcome sprints, so you can buy a result rather than a rate card.

CMDB Optimisation Sprint

For teams whose CMDB is undermining trust in incident, change, asset or event processes.

  • Focused CMDB health assessment covering duplication, orphans, staleness and class usage
  • Identification and reconciliation review for your key data sources
  • Prioritised remediation of the issues doing the most damage
  • A repeatable quality pattern and lightweight governance to keep it healthy

Outcome: A measurably healthier CMDB for your priority scope, and a proven pattern for extending the improvement.

AI Starter Pack

For teams that own NowAssist capability and want practical, adopted use cases rather than a science project.

  • Use case selection workshop anchored to real user and operational pain
  • Delivery of a small set of practical NowAssist use cases as minimum viable capability
  • Adoption and quality measurement so value is visible
  • Governance guidance that keeps humans in control of decisions

Outcome: Live, measured AI capability inside workflows people already use, and a defensible basis for expanding.

Governance and Continuous Improvement

For platform owners who want ServiceNow to stay healthy, upgradeable and aligned to the business between projects.

  • Platform governance baseline: standards, ownership, demand and decision rights
  • Technical health and customisation review with an out of the box first lens
  • A practical continuous improvement cadence your team can run
  • A roadmap linking platform work to business outcomes

Outcome: A governed platform with clear ownership and a sustainable improvement rhythm, without a heavyweight bureaucracy.

Frequently asked questions

How are BenchBundles priced?

Each bundle is a fixed scope, fixed price engagement, agreed before we start. The scope is standardised, which is what keeps delivery fast and the price predictable.

Can a bundle be tailored?

The structure is deliberately standard, but the priorities within it are set by your context. Where your needs genuinely fall outside a bundle, we will say so and propose a tailored engagement instead.

Who delivers the work?

Senior NowBench specialists, the same people who deliver our consulting engagements. Bundles are packaged scope, not junior delivery.

Which bundle fits your next step?

Book a discovery call and we will recommend the right bundle, or tell you honestly if a bundle is not the right shape for your problem.